General FAQ

Frequently Asked Question

General FAQ

Have Any Guestion?

Are you currently taking new clients?

Our services are currently paused as we are recruiting charity based health care workers to enable us provide the most affordable care service in Canada. We hope to resume by summer, 2025.

How do you match carers with clients?

We take the time to understand your preferences and needs, then match you with a suitable, qualified support worker.

Are your carers qualified and vetted?

Yes. All carers are certified in relevant areas, trained in First Aid and CPR, and have passed police checks.

Can I request multilingual carers?

Absolutely! Our diverse team includes carers who speak various languages to better support our clients.

How quickly can I get support?

We respond quickly to all service requests and can often arrange support within 24–48 hours, depending on your location and needs.

General FAQ

Have Any Question?

Please feel free to contact us if you require any future information.